Jr. IT Operations Analyst (Winter Coop Term)

About the Role

We are seeking an enthusiastic and motivated IT student to join our Operations team. As an IT Operations Student, you will work closely with our experienced IT professionals to support the daily operations of our technology infrastructure.

Your Responsibilities

· Assist in providing technical support to end-users, addressing hardware and software issues.

· Help with the installation, configuration, and maintenance of computer systems and software applications.

· Collaborate with team members to troubleshoot and resolve IT-related problems.

· Perform routine system checks and maintenance tasks to ensure optimal performance.

· Assist in the testing and deployment of new technologies and software upgrades.

· Help maintain documentation related to IT processes, procedures, and technical configurations.

· Conduct research on emerging technologies and contribute ideas for process improvements.

· Assist with maintaining inventory of IT equipment and supplies.

· Willingness to travel between Markham and Aurora divisions to provide support and handle service requests.

· Help manage IT infrastructure and central services such as Active Directory and print servers.

· Assist with procurement, installation, and maintenance of hardware and software.

· Contribute to the support and maintenance of cloud environments in Azure.

· Aid in managing and supporting the O365 platform and various applications such as SharePoint, MS Teams, and Managed Workplace Services.

· Participate in test case creation, analysis, resolution, and execution for product lifecycle management or computer aided Engineering solutions.

· Assist in supporting customer network systems, implementation, troubleshooting, and providing technical consulting.

· Contribute to the deployment and maintenance of Client Server technologies, including monitoring, refinement, and troubleshooting.

· Work closely with the SSG IT Team on a daily basis and travel when necessary to other local divisions to provide optimal level of support.
· Additional duties and responsibilities as assigned.

Health and Safety:

· It is your responsibility, according to OSHA Section 28, Subsection (1) (a), (b), (c), and (d); a worker shall:

· Work in compliance with the provisions of the Act and the regulations;

· Use or wear the equipment, protective devices or clothing that his employer requires to be used or worn;

· Report to his or her employer or supervisor the absence of or defect in any equipment or protective device of which the worker is aware and which may endanger himself, herself or another worker;

· Report to his or her employer or supervisor any contravention of the Act or the regulations or the existence of any hazard of which he or she knows; and

· Shall not remove or make ineffective any protective device.

The above is intended to describe the requirements for the performance of this position. It is not to be construed as an exhaustive statement of requirements and qualifications.

Who we are looking for

· Ability to work well in a team environment and collaborate with colleagues.

· Attention to detail and ability to prioritize tasks.

· Eagerness to learn and willingness to take on new challenges.

· Strong willingness to learn and develop skills in various IT domains.

· Strong problem-solving and analytical skills.

· Valid driver's licence and reliable vehicle.

· Must be able to communicate fluently in both written and spoken English.

Your preferred qualifications

· Current enrollment in a Bachelor's or Master's degree program in Information Technology or related field.

· Basic understanding of hardware and software troubleshooting.

· Knowledge of LAN / WAN, Server, PC and peripherals.

· Working knowledge of Windows xx desktop and server operating systems.

· Must be competent with Microsoft Office Suite and familiarity with messaging.

· Knowledge of VMware Vsphere ESX 4/ESXi 5/5.1/5.5/6.0, vCentre 4/5.5,vMotion.

What we offer

At Magna, you can expect an engaging and dynamic environment where you can help to develop industry-leading automotive technologies. We invest in our employees, providing them with the support and resources they need to succeed. As a member of our global team, you can expect exciting, varied responsibilities as well as a wide range of development prospects. Because we believe that your career path should be as unique as you are.

Accommodations for disabilities in relation to the job selection process are available upon request.

Site Benefits

Site benefits vary across locations.

Awareness. Unity. Empowerment.

At Magna, we believe that a diverse workforce is critical to our success. That's why we are proud to be an equal opportunity employer. We hire on the basis of experience and qualifications, and in consideration of job requirements, regardless of, in particular, color, ancestry, religion, gender, origin, sexual orientation, age, citizenship, marital status, disability or gender identity. Magna takes the privacy of your personal information seriously. We discourage you from sending applications via email to comply with GDPR requirements and your local Data Privacy Law.