Seasonal Tea Guide - Champlain Place

HEY, YOU! Is it tea you’re looking for?

If you’re:

• Looking for a job you’ll actually enjoy going to every day,
• A self-starter with excellent communication skills, and
• Flexible and adaptable in a changing, fun, and fast-paced work environment...

…then our Seasonal Tea Guide position is for you!

So, what are the perks?

• Free tea while you work and a sweet 50% employee discount. (Trust us, even if you’re not a tea drinker now, you will be!)
• Mental Health Policy and you’ll be able to count on Mental Health First Aid trained support (Because we care about you and your family!)
• Career pathing to our HQ (We understand that top talent needs to grow, and we’ll support you every step of the way!)
• Work in a diverse and inclusive environment, supported by mandatory D&I training for all employees, where everyone is welcome. (Everyone brings their unique experiences, and we love you for it!)
• The BEST customers and colleagues (SERIOUSLY)! (We are certified Great Place to Work, Best Workplaces Managed by Women 2021 and Best Workplaces for Retail & Hospitality 2022)

What you will actually be doing?

• Provide the outstanding DAVIDsTEA experience and deliver exceptional customer service
• Educate customers about the world of tea, DAVIDsTEA blends, gift sets, accessories and more
• Understand the retail business and be able to go the extra mile to drive sales
• Actively work to increase customer traffic and reach sales goals
• Contribute to a passionate and fun team of tea loves
• Perform store operational duties; maintain store cleanliness and standards
• Maintain store aesthetic by cleaning, stocking, organizing, and following merchandising plans
• Stay up to date with product knowledge, company information, launches and campaigns
• Relay all promotions, events and applicable company communications to customers
• Adhere to the Food Safe principles and internal guidelines of beverage preparation and workplace safety guidelines
• Communicate any quality control, maintenance, procedural or operational concerns to reporting Manager

Does that mean you’ll basically be paid to teach customers and your team all sorts of cool tea facts, help them pick their favourite blend, make jokes and have fun, all while drinking free tea? YES! Our purpose, after all, is to infuse people’s lives with joy—and that’s exactly what we’re doing, one cup at a time.

We can’t wait to tell you more about this teariffic opportunity. Send us your CV and let’s get the conversation going!

DAVIDsTEA is passionate about Diversity and Inclusion and committed to building an inclusive positive work culture that fosters diversity, inclusion, and accessibility.

Please let us know if you require accommodation during the recruitment process.