Quesnel Motor Coach Driver (Seasonal Part Time - April to October 2025)
Purpose
Rocky Mountaineer (RM) is the world's largest privately-owned luxury passenger rail service.
We are committed to living our values: Create Meaningful Moments, Be One Team, Achieve Extraordinary Outcomes. We endeavor to foster a work environment of respect, integrity, and honesty; where diversity is valued, and talent is developed to the benefit of the individual and the company.
The Motor Coach Driver reports into the Guest Experience Manager and is responsible for ensuring excellence in guest satisfaction, while safely transporting guests to and from the station and hotel. The Motor Coach Driver completes general cleaning and monitors maintenance requirements of the motor coach to ensure that the motor coach presentation effectively represents the RM brand.
Important Timelines
If selected to move forward in our recruitment process, successful candidates will be contacted via email between January 2025 and March 2025. Interviews will begin in March 2025 and position is scheduled to start in April 2025. Please keep an eye on your email and junk mail for further updates.
An exciting part-time opportunity with flexible hours that can complement other work commitments and is a great addition to your resume!
Shifts available on Thursday & Saturday evenings, and Friday & Sunday early mornings!
Key Areas of Accountability
• Provide world-class service to guests while transporting guests in order to deliver on RM's brand promise enabling the creation of life changing experiences for guests.
• Greeting guests at the station and hotel, assisting them in boarding and exiting the motor coach;
• Welcoming guests to the community by responding to guest questions and providing professional commentary regarding the Quesnel area;
• Effectively communicating logistical information (pick up times and locations) to guests;
• Providing transportation for staff as required;
• Pickup and delivery of luggage or other supplies as directed, ensuring safe and secure loading and off-loading of guest luggage;
• Operating motor coach in a safe manner, in accordance with all motor vehicle and highway traffic laws and regulations, ensuring the safety of the guests, luggage and vehicle; and
• Maintaining contact with station staff regarding scheduling delays or concerns.
• Responsible for motor coach cleaning and maintenance to ensure motor coaches effectively represent the RM brand.
• Completing pre-departure inspections and other required vehicle safety checks;
• Identifying motor coach maintenance requirements, coordinating with Guest Experience Manager to have maintenance performed;
• Performing general interior cleaning of the motor coach
• Other duties as assigned to ensure effective station management.
• Adhere to RM's safety and security standards so that safety hazards and concerns are mitigated/reduced for RM guests, team members, and partners.
• Compliance with all safety and security regulations.
• Execute destinations safety and emergency response procedures and instructions.
• Work with a safety-first mindset and encourages others to build a culture of safety at RM.
Qualifications
Education, Certification, Licenses
• Class 1 Drivers or Class 2 Driver's License and clean drivers abstract
Skills
• Highly organized with strong attention to detail
• Energetic, motivated, hardworking and committed to Guest Service Excellence
• Ability to work independently and as part of a team
• Strong communication skills, both verbal and written
Work Environment
• Safety-sensitive environment with exposure to railway operations
• Early mornings, evenings, weekends, and split shifts; possible overtime
• Must be able to push, pull, lift and carry up to 50 pounds
• Required outdoor work in a variety of weather conditions
• Must be legally authorized to work in Canada through the end of the season (April - October)
Perks and Benefits
- Health Care Spending Account (starts at $300)
- Friends and family rail tickets and packages discount
- Two annual complimentary rail passes (beginning your 2nd season)
- Seasonal wage increases
- Work shoes reimbursement
- Exclusive discount with various partners on Perkopolis
- Growth opportunities
- Fun and inclusive team environment
Hourly wage: $26.84/hour
Rocky Mountaineer is an equal opportunity employer, driven by our values of creating meaningful moments, being one team, and achieving extraordinary outcomes. Our strong company culture supports our vision of a diverse, open, safe, and respectful workplace. We celebrate diversity and are committed to creating an inclusive environment for all team members. If you require any accommodations during the application process or throughout your employment, please let us know. We will work with you to ensure your needs are met and to create a supportive environment.
Please ensure to opt-in for text messages when you apply in order to receive interview updates
This job description is not exhaustive of all duties and will encompass additional duties assigned. Responsibilities, title, reporting structure and duties may be changed in response to business requirements.