Why join us?

We work and play in Canada’s most beautiful playground, Banff National Park, and you can too. Sunshine Village is the premier ski resort in Western Canada. If you want to be part of making our guests’ ski experience unforgettable and think a winter season skiing and riding on the best powder in the Rockies would be great too, then read on for more information...

What can you expect?

Rental attendants are in a front-line role and provide an outstanding experience for our equipment renting guests. Attendants assist and outfit guests with a variety of rental equipment in a timely, professional manner. They also process payments and answer guest queries in a fast-paced environment. Rental Attendants report to the Rentals Leadership Team, working frequently with the Ski and Snowboard School and other departments.

Key Responsibilities:

• Working in a fast-paced, high-volume, ever-changing environment and approaching guest situations in a friendly and professional manner
• Assisting guests with their equipment needs, issuing equipment, setting bindings and taking returns.
• Resolving any issues with guest experience and company policy in mind.
• Accurately completing daily cash outs, being accountable for any variances.
• Administering release of liability/waiver documentation in accordance with company policies and procedures.
• General administrative tasks, including filing and office/shop cleaning.
• This can be a physically demanding position requiring some manual labour and lifting.

Requirements:

• Knowledge of ski and snowboard equipment is considered an asset.
• Previous guest service experience, cash handling, and POS experience is preferred.
• Experience with Microsoft Office suite of products (word, excel, outlook, etc.), is preferred,
• Team player with strong communication and time management skills.
• Safety minded.
• Working on a flexible schedule that includes weekends and holidays will be expected.

The Perks:

• FREE - Your staff pass is your ticket to ride Sunshine!
• Ski & Ride – Free days & discounts at ski resorts across Canada
• Staff Events – Staff parties, BBQs, spring night skiing, dog sledding & more
• Career – Recognition programs & career development opportunities
• Wellness – Discounted fitness passes, yoga, onsite support & professional support
• Onsite discounts – Food & beverage, retail, & hotel stays
• Exclusive deals – Brand-named gear & local businesses
• And much, much more!

Can’t wait to get started? Great, because we can’t wait to hear from you!
Click the Apply Online button below tell us why you’re the next awesome member of our team. Remember, we’re looking for people who will wow our guests, so start now and wow us.